Get help
Whichever side of the door you're on, one honest step is enough.
Tell us how to reach you and roughly what's going on — whether it's your own screens or someone you love. A navigator confirms the strongest fit — outpatient CBT, youth services and family therapy for a minor, a first meeting, or a program — and makes one warm introduction. You never pay us, and nothing goes to a provider without your consent.
-
What we do
Read your note, confirm current availability, and introduce you — with your express consent — to at most three licensed providers matched to your situation. That introduction is our service.
-
How we're paid
Providers pay us flat marketing fees for introductions — never a share of what you spend, never per-admission. That funding is how the service stays free for you.
-
Free right now, no callback needed
The self-check asks nothing of you and has a mode for the player and one for the parent. The fellowships are free and most meetings are online — listening is allowed. And the parent playbook is the plan for the family side.
This form isn't monitored in real time. If tonight feels unsafe — despair, self-harm talk, a blow-up that frightened you — call or text 988 now, Kids Help Phone at 1-800-668-6868 for anyone under 25, or 911 in an emergency.
Have extended health or an EAP? Check what it might cover first →
Not for emergencies. This form isn't monitored in real time. If you're in crisis, call or text 988 or call 911 now.
What happens after you send this
A navigator — a person, not software — reads this within one business day and comes back with up to three options that fit — including free youth and family services by province, each one labelled by how it's paid for. The introduction happens once, to the team you pick, and only after you say so. When the free public system is the better answer, that is the answer you get. Nothing is ever billed to you.
Where you stay in control
Every introduction waits for your yes. A single reply of STOP closes the file for good. Your details reach only the licensed providers you approved — never data brokers or advertisers — and are deleted when no longer needed. Should nothing genuinely suit you, we'll tell you plainly and point to the public route. And in an emergency we step aside: 988, any hour.
Rather just talk to someone?
Our navigator phone line is being set up. In the meantime, ask for a callback and a real person reaches you — usually within one business day.
In crisis right now? Call or text 988, any hour — that line is free, always open, and not us.